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Marketing & Sales

Schedulers & FormsCapture leads and book meetings, no back-and-forth.
Email SequencesSend the right message at exactly the right moment.
Marketing ChatTurn website visitors into real conversations fast.
Deal Flow & PipelinesSee every deal and every stage in one clear view.
Lead EnrichmentKnow exactly who's knocking before you say hello.

Onboarding & Learning

Project TemplatesLaunch every new customer with a proven playbook.
Project PortalGive customers one place to track every rollout.
Feature ExpertsMatch every customer with the right person fast.
Learning PortalTeach customers your product on their own schedule.
CertificationsTurn your power users into certified champions.

Customer Success

HelpdeskResolve every customer conversation in one place.
Help CenterAnswer the questions customers ask before they ask.
Ticket TrackingCatch every bug and escalation before it slips.
Q&A libraryBuild a smarter answer every time a customer asks.
Status & Change LogKeep customers looped in on what's live and next.

Operations & Insights

AutomationsSet up automations that work across teams and tools.
Data EnrichmentUse built-in data providers or bring your own data.
Reports & InsightsSee what's happened, what's happening, what's trending.
AI ToolsSmart AI that helps your team focus on what matters.
CustomizationShape ellocharlie around your data and your business.

By Use Case

Early Stage StartupsFine tune product-market fit without the chaos of growth.
Scaling SupportDeliver responsive support without losing the personal touch.
Building SalesBuild a repeatable sales motion from your first deal on.
Improving Feedback LoopsTurn every customer signal into a faster product cycle.
Communicating ProgressKeep customers in the loop on every fix, ship, and win.

By Role

Sales TeamsClose more deals with less friction and fewer tools.
Onboarding & ServicesLaunch every customer to success from day one.
Customer SuccessKeep customers winning so they stay, grow, and refer.
Product & EngineeringBuild the right things by hearing every signal.
Account ManagementGrow every account into a long-term partnership.

Case Study

Building Next Gen WMS

Reading

Sales 101Master the fundamentals every founder should know.
Customer Success GuideTurn happy customers into your best growth engine.
BlogOperator playbooks, founder lessons, and product news.
Change LogSee what's new, what's improved, and what's coming.
IntegrationsConnect ellocharlie to the tools you already use.

Tools

ComparisonSee how ellocharlie stacks up against the rest.
Workflow OptimizerFind the gaps slowing your team down right now.
ROI ResearcherSee what ellocharlie could be worth to your team.
For DevelopersBuild on ellocharlie with our APIs and webhooks.

Case Study

Building Next Gen WMS

About ellocharlie

Founders
Our Mission
Our Values

Mission

ellocharlie mission

Menu

Features

Marketing & Sales

Schedulers & FormsCapture leads and book meetings, no back-and-forth.
Email SequencesSend the right message at exactly the right moment.
Marketing ChatTurn website visitors into real conversations fast.
Deal Flow & PipelinesSee every deal and every stage in one clear view.
Lead EnrichmentKnow exactly who's knocking before you say hello.

Onboarding & Learning

Project TemplatesLaunch every new customer with a proven playbook.
Project PortalGive customers one place to track every rollout.
Feature ExpertsMatch every customer with the right person fast.
Learning PortalTeach customers your product on their own schedule.
CertificationsTurn your power users into certified champions.

Customer Success

HelpdeskResolve every customer conversation in one place.
Help CenterAnswer the questions customers ask before they ask.
Ticket TrackingCatch every bug and escalation before it slips.
Q&A libraryBuild a smarter answer every time a customer asks.
Status & Change LogKeep customers looped in on what's live and next.

Operations & Insights

AutomationsSet up automations that work across teams and tools.
Data EnrichmentUse built-in data providers or bring your own data.
Reports & InsightsSee what's happened, what's happening, what's trending.
AI ToolsSmart AI that helps your team focus on what matters.
CustomizationShape ellocharlie around your data and your business.

Solutions

By Use Case

Early Stage StartupsFine tune product-market fit without the chaos of growth.
Scaling SupportDeliver responsive support without losing the personal touch.
Building SalesBuild a repeatable sales motion from your first deal on.
Improving Feedback LoopsTurn every customer signal into a faster product cycle.
Communicating ProgressKeep customers in the loop on every fix, ship, and win.

By Role

Sales TeamsClose more deals with less friction and fewer tools.
Onboarding & ServicesLaunch every customer to success from day one.
Customer SuccessKeep customers winning so they stay, grow, and refer.
Product & EngineeringBuild the right things by hearing every signal.
Account ManagementGrow every account into a long-term partnership.

Case Study

Building Next Gen WMS

Resources

Reading

Sales 101Master the fundamentals every founder should know.
Customer Success GuideTurn happy customers into your best growth engine.
BlogOperator playbooks, founder lessons, and product news.
Change LogSee what's new, what's improved, and what's coming.
IntegrationsConnect ellocharlie to the tools you already use.

Tools

ComparisonSee how ellocharlie stacks up against the rest.
Workflow OptimizerFind the gaps slowing your team down right now.
ROI ResearcherSee what ellocharlie could be worth to your team.
For DevelopersBuild on ellocharlie with our APIs and webhooks.

Case Study

Building Next Gen WMS

About Us

About ellocharlie

Founders
Our Mission
Our Values

Mission

ellocharlie mission

Contact

Get in touch.

Every email lands in the same inbox the founders read. We reply within a day. If you prefer a call, we'll send a calendar link back.

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Direct addresses

General: hello@ellocharlie.com
Support: support@ellocharlie.com
Press: press@ellocharlie.com
Security: security@ellocharlie.com

EllorCharlie

EllorCharlie unifies sales, support, onboarding, and customer communication in one CRM designed for founders and early-stage teams.

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